Terms and Conditions

Terms & Conditions

Commitment: Weekly classes require consistent attendance. If a student misses more than two classes per term, Gems Performing Arts reserves the right to withdraw their place in upcoming shows or future courses to maintain the group’s progress.
Timeliness: Students should arrive 5 minutes before the start of class to settle.
Late Arrivals: To avoid disrupting the professional environment, students arriving more than 15 minutes late may be refused admission.
Absences: Please notify the Course Manager in advance if a student will be absent.

Clothing: A Gems T-shirt and black jazz pants are the preferred uniform. Jeans, skirts, and dresses are strictly prohibited.
Footwear: Black soft plimsolls, trainers or black jazz shoes should be worn.
Grooming & Safety: Hair must be tied back away from the face. For safety reasons, no jewellery is permitted (except for small stud earrings).
Labelling: All personal items (t-shirts, shoes, bags, and folders) must be clearly labelled with the student’s name.

Behaviour: We operate a zero-tolerance policy for racist, sexist, or otherwise offensive language and behaviour. We reserve the right to terminate membership immediately without notice if this policy is breached.
Observation: To ensure students remain focused, parents/carers are not permitted to watch classes. For new or unconfident students, a one-off exception may be made at the teacher’s discretion.
Prohibited Items: Chewing gum and fizzy drinks are strictly forbidden on the premises.
Mobile phone use are strictly forbidden. Phones may be handed to a teacher for safekeeping during club hours but ideally are turned off once entering the school site and left in bags.
Saturday Sessions: Students should bring a light snack, a drink, and a dedicated folder for scripts/song sheets.

Liability: Gems Performing Arts accepts no responsibility for the loss or damage of personal belongings, nor for any injuries sustained on the premises, except where caused by proven negligence.
Staffing: All staff, including deputies, assistants, and trainees, are suitably qualified, experienced, and hold enhanced DBS checks.
Information Updates: Parents must immediately notify the Manager of any changes to medical info, emergency contacts, or home addresses.

Prompt Collection: Children must be collected immediately after class. Repeated late collection may result in the loss of your child’s place.
Emergencies: In the event of a collection delay, you must contact the designated emergency number (provided at the start of term).
Authorised Collection: We must be notified in writing if someone other than the primary carer is collecting your child.
Unsupervised Departure: Only children aged 10+ may leave the premises unsupervised, and only with prior written parental consent.

Securing a Place: Classes are allocated on a first-come, first-served basis upon receipt of full payment and a completed booking form.
Withdrawal Notice: We require four weeks’ written notice to discontinue classes. This allows us to manage our waiting lists and term planning efficiently.

Usage: Gems Performing Arts may take photographs or videos for marketing, press, and website use. All photographers are DBS-checked and images are used sensitively.
Opt-Out: Please notify us in writing if you do not wish for your child to be photographed.
Social Media: For safeguarding reasons, parents must not post images or videos of other students on social media without express permission from that child’s legal guardian.